Returns
We accept all returns of unworn, unwashed, or defective merchandise for a refund that are postmarked within 30 days from the date of delivery minus a $5 label fee
RETURNS (for a full refund) are accepted up to 30 days after the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. Any items that look worn will be sent back to the customer at the customer's expense.
Returns because of a defective item will not be charged the $5 label fee.
*Please note:
-
Any items that are marked final sale (40% off or more) are non-refundable.
-
Items will not be accepted with deodorant marks or smelling strongly of perfume.
-
If you choose to get store credit for your items returned within the 30-day return window, we will waive the fee of the return label and issue a store credit.
Returns Process
Here’s how to do it!
-
Send us an email - returns@apparel212.com. Tell us the order number and what you would like to return.
-
Tell us why you’re returning/exchanging the item.
-
We will email you a return label.
-
Pack up your UNWORN & UNUSED items and drop them to your local USPS location within 30 days of delivery of the item for an exchange or a full refund, minus the $6 label fee.
- Please drop off your items promptly! The shipping label will expire 10 days from it’s date of issue.
Refunds are Simple: Your original form of payment will be credited for returns mailed within 30 days of the day your item was delivered.
Where do my items go?
Apparel 212
212 Cemetery Street
Lock Haven, PA 17745
When will I be refunded?
Once we've received your return, please allow 3-5 business days for processing time. Once your items are inspected by the Apparel 212 team, your return will be processed. Please allow another 1-3 business days for the refund to post to your account minus the $6 label fee.
Questions?
Email: returns@apparel212.com
Please note: We currently do not offer return labels for international orders (including Canada).